Privacy Policy

Last updated: 14 October 2026 · Applies to the Kaho Likho app and kaholikho.com

In short: Kaho Likho uses your voice to write your text, and for nothing else. We don't read what you type or what's on your screen, we don't keep your voice recordings once your text is ready, and we never sell your data or use it for advertising.

1. Who we are

Kaho Likho is a brand of Next Gen Payment Wallet India Private Limited ("we", "us"), CIN U74999UP2021PTC152770, registered office at 4th Floor, 402, Alpha-1, I.A. Surajpur, Greater Noida Alpha Road, Alpha 1, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh 201310, India. Under the Digital Personal Data Protection Act, 2023 we are the Data Fiduciary for your personal data.

2. What we collect

  • Voice you dictate. Only when you tap the Kaho Likho bubble, the audio you speak is sent to be turned into text (and, if you choose, translated).
  • The text we produce from your voice, so that we can return it to you.
  • Account details, if you create an account: for example your mobile number or email, and your language settings.
  • Your subscription, if you buy Pro: plans are bought in the app through Google Play or the App Store. We receive the purchase and its renewal status (for example active, renewing, cancelled or expired), not your card, UPI or bank details.
  • Reports you send us: if you use Report on a result, we keep the text you chose to include (for example the dictated or translated text and your reason), so our team can review the problem.
  • Technical data: device model, app version, crash reports and basic usage counts (for example how many minutes you dictated), to keep the app working and fairly metered.

What we don't collect: what you type with your keyboard, your passwords, what's on your screen or in the apps you use, your contacts or your location.

3. How we use it

  • To turn your speech into clean text, and translate it when you ask.
  • To run your account, apply your plan and settings, and give support.
  • To keep the service secure, fix problems and prevent misuse.
  • To meet legal obligations.

We don't use your voice or text to advertise to you, and we don't sell personal data.

4. How long we keep it

  • Voice recordings: deleted as soon as your text has been produced.
  • Dictated text: not stored on our servers after it has been returned to you, unless you choose to save it in the app.
  • Reports: kept for up to 180 days, and deleted earlier if you delete your account.
  • Account data: for as long as your account is open. When you delete your account, its personal data is erased straight away (see how to delete your account).
  • After account deletion, for fraud prevention: a one-way coded form (hash) of your mobile number with the free minutes used that calendar month, kept only until the end of that month and then deleted automatically. It stops the free allowance being reset by deleting and signing up again.
  • Billing records: payment and subscription records, for the period tax and accounting law requires.

5. Who processes it

We use service providers to run Kaho Likho: cloud hosting, and speech-recognition and translation services that process your audio and text on our behalf. They may use it only to provide the service to us, under contracts that require them to protect it. We don't allow them to use your voice or text to train their own models. We also use:

  • RevenueCat (RevenueCat, Inc., USA), to show the plan screens in the app and to manage subscriptions bought through Google Play or the App Store. It receives your Kaho Likho account ID, your purchase and subscription history, and basic device details.
  • Google Firebase (Google), for crash reports (Firebase Crashlytics, in the Android app) and notifications (Firebase Cloud Messaging). It receives device details, the app version and a notification token.
  • Google Play and the App Store, which take the payment when you buy a plan. Their own privacy policies apply to the payment.

We share data with authorities only where the law requires.

6. Data processed outside India

Some of our service providers process data outside India, including RevenueCat (in the USA) and Google Firebase. We send them only the data described above, under contracts that require them to protect it, and only as Indian law allows.

7. Permissions

On Android

  • Microphone: used only while you are dictating.
  • Display over other apps: lets the Kaho Likho bubble appear on top of the app you're using. It's used only to show the bubble.
  • Accessibility service: Android asks you to turn on Kaho Likho under Settings > Accessibility. Kaho Likho uses this only to find the text box you are typing in and to put your dictated text into it. It doesn't read, record, store or send the rest of your screen, what you type with your keyboard, or the content of other apps, and it doesn't take any action in an app without you tapping the bubble. The app explains this and asks for your agreement before you turn it on, and you can turn it off at any time in Android settings.
  • Internet: needed to convert and translate your speech.

On iPhone

  • Kaho Likho keyboard: on iPhone you dictate through the Kaho Likho keyboard. The keyboard puts your dictated text where your cursor is. It doesn't log, store or send what you type, and it makes no internet connections itself. It looks only at the last one or two characters just before your cursor, to decide on spacing and capital letters. It keeps your tone choice and recently used emoji on your phone only.
  • Full Access: iOS asks you to allow Full Access for the keyboard. Kaho Likho needs it only so the keyboard can receive your dictated text, your plan status and your language pair from the Kaho Likho app on the same phone.
  • Microphone: iOS doesn't let a keyboard use the microphone, so the Kaho Likho app gets the microphone ready for the keyboard. It does this when you tap the mic in the Kaho Likho keyboard, and when you open the Kaho Likho app, if you are signed in, have already allowed the microphone and have added the keyboard. It never asks for microphone permission just because you opened the app. The microphone then stays ready in the background so you can dictate quickly, and it turns off after 30 minutes without use. While it is ready, iOS shows its orange microphone indicator, and the Kaho Likho logo shows in the Dynamic Island and on the Lock Screen ("Keyboard is ready for speaking"). Audio is recorded and sent only between your tap on the mic in the keyboard and when you stop; nothing is recorded or sent while it is only ready. You can turn it off at any time with "Turn off now" in the app, or turn on "Turn off mic after each use" so it is never kept ready. It also turns off when you sign out, and during calls or Siri.

8. Your rights

You can ask to access, correct or erase your personal data, withdraw consent, nominate someone to act for you, and raise a grievance. You can delete your account from the app or by writing to support@kaholikho.com; see how to delete your account. Kaho Likho isn't meant for children under 18 without a parent's consent.

9. Grievance Officer

Sukant, Director, Next Gen Payment Wallet India Private Limited. Email: support@kaholikho.com (subject "Grievance") · Phone: +91 93100 29327. If you are not satisfied with our response, you can approach the Data Protection Board of India.

10. Changes

If this policy changes in a way that matters, we will tell you in the app before the change applies.